Administration and Business

Enterprise and local services that support the administrative and business functions of an institution.

  Communication & Collaboration

IT services and technologies that facilitate institutional communication and collaboration needs.

  End-Point Computing

Services that enable community members to do their day-to-day work, including providing access to enterprise services.


Enterprise-level hardware, software, systems, and network infrastructure that provide underlying support for institutional activities.

  IT Professional Services

Services that are consultative in nature, in contrast to the other categories, which tend to be technology based; these may be a combination of customer-facing and non-customer-facing services.


Services supporting the institution’s research activities, including specialized storage and computation, high-performance computing (HPC), visualization, and lab-management systems.


Infrastructure and services that provide security, data integrity, and compliance for institutional activities.

  Teaching & Learning

Instructional technologies, tools, and resources directly supporting teaching and learning both in the classroom and remotely.