Communication & Collaboration Services

IT services and technologies that facilitate institutional communication and collaboration needs.


A recent upgrade to the UTHSC Alert system allows us to send emergency notification messages to the desktop of computers on the UTHSC network through the Alertus client software. The alert can be eliminated by clicking the “Acknowledge” button on the bottom of the screen. It will also go away automatically after 10 minutes. The… Read More

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Business Productivity Solutions

BPS Team Mission To support the UTHSC Strategic Plan by providing the university with professional technology development opportunities and support in Lean 6 Sigma and business productivity tools, with the goal of investing in our people and creating a culture of continuous process improvement to strengthen the campus’s organizational effectiveness, adaptability and excellence. Maps to… Read More

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Computer Skills Training

The Application Support team provides students, faculty, and staff with basic computer skills and desktop application training. Delivery methods include instructor-led courses, one-on-one sessions, and self-paced online tutorials.  One-on-one and small group sessions are paced to meet the users’ skill levels. Training is available for the Microsoft Office 365 suite of products, as well as… Read More

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Distribution Lists and Listservs

Listservs provides users with an email distribution address that can be archived and searched. Membership and other options can be administrated by the list owner or by contacting the Helpdesk. Some features include the following: Web- based list management available to both subscribers and list owners Searchable archives UT and non-UT list membership Lists are… Read More

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FileMaker Pro

About FileMaker Pro FileMaker Pro is powerful software used to create custom apps and databases that work seamlessly across iPad, iPhone, Windows, Mac, and the web. Start Quickly Build your own custom app to meet the unique – and changing – needs of your business processes. Or, for inspiration, explore the built-in Starter Solutions for managing… Read More

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Mediasite is a presentation tool that allows instructors to make live digital recordings of lectures or presentations. Students can view the presentation over the internet in real-time and/or can access the presentation for viewing at a later date.  Various media inputs, including video, audio and lecture slides, can be incorporated into one file that can… Read More

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Microsoft Teams

Teams in Microsoft O365 is a powerful way to instantly communicate with UTHSC colleagues, students and people around the world. With the click of a button you can open a text chat, make a voice or video call, or even start an online meeting. Teams   makes online communication more collaborative and engaging. You can use… Read More

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Pager Rental and Management

The ITS Telecom team provides Spok wireless pagers to faculty and staff members upon request. Pagers provide communication access in areas where wireless or cellphone access is unpredictable. Numeric and alphanumeric pagers are available, as are additional services, such as: Voice mail copy page as text message one phone number for multiple pagers

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Qualtrics is a web-based survey service that allows the campus community to easily create surveys, collect and store data, and produce reports. Some of the  capabilities include: A wizard to help build surveys, requiring no prior training Dozens of sample surveys on various topics to customize for your own use Integrated sending and tracking of… Read More

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QuestionPro is the UTHSC-supported survey tool.  QuestionPro is a cloud-based survey service that allows the campus community to easily create surveys, collect and store data, and produce reports. The QuestionPro Features page describes all of the available features.  Some of the capabilities include: Unlimited number of surveys and responses A wizard to help build surveys, requiring… Read More

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Microsoft SharePoint allows you to share and manage content, knowledge, and applications to empower teamwork, quickly find information, and seamlessly collaborate across the organization. SharePoint is part of the Microsoft Office 365 Suite of products available to all UTHSC students, faculty and staff. For more information, visit the UTHSC SharePoint webpage.  Visit the UTHSC Office 365 Portal for this and other… Read More

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UTHSC Alert is the notification service that university administrators and Campus Police use to communicate by email and text message with UTHSC members and others in the case of an emergency or campus closing due to inclement weather.

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UTHSC is equipped with a number of video conferencing technologies which allow users from different locations to transmit live video, content and audio to each other simultaneously. We  over 50 videoconferencing rooms available.  These rooms encompass small and medium sized venues, but also include our multi-camera classrooms and auditoriums.  With the installed videoconferencing technologies we are… Read More

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Zoom, a cloud-based technology, allows faculty, staff and students to have high-quality interaction in real time from their computers and mobile devices. Zoom’s web-based conferencing uses high-quality video and audio and is accessible on MacOS, Windows, iOS and Android mobile devices. Zoom also includes free telephone bridging, so you can bring in participants via telephone… Read More

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