End-Point Computing Services

Services that enable community members to do their day-to-day work, including providing access to enterprise services.

Anti-virus Software

The ITS department offers Sophos Antivirus as a standard and requirement for all university owned Windows and Macintosh machines.  This software monitors computer systems for malware and cleans or deletes the software when detected.

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Automated Patching – System Center Configuration Manager

The UTHSC System Center Configuration Manager (SCCM) server monitors Windows computers on the domain and provides the ITS department and other divisions with hardware and software information.  It is also used to deploy patches and other software updates to campus computers.  The system can also be utilized for imaging computers in an efficient and effective… Read More

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Desktop Application Support

The Customer Desktop Support department has a number of applications that they specialize in supporting; however they will assist any customer with any application.  If the customer has a support relationship with a third party company, the Customer Desktop Support department will often liaise with that company on the customers’ behalf.  They currently examine and troubleshoot… Read More

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IT Facilitator for Student and Employee Orientations

The UTHSC Human Resources department allows ITS 10-12 minutes to give new employees information that will assist them when dealing with technology issues in their office.  ITS discusses Help Desk services, network access, account management issues as well as IT security policies and guidelines. The colleges allows ITS 30 minutes to an hour with the… Read More

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Pcount for Computer Labs

Pcount is the software used for monitoring student printing, including distributing student’s initial free printing quota of 6000 pages and continued accounting throughout the student’s career at UTHSC.

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