Infrastructure Services

Enterprise-level hardware, software, systems, and network infrastructure that provide underlying support for institutional activities.

Database – Oracle

The Database Administration service provides installation, management, and support for databases and database based systems required by various software and vendor packages used throughout the University as well as databases used by University Departments when requested through ITS. At this time, the team supports the following relational database engines: Oracle and MS SQL Server.

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Database – SQL Server

The Database Administration service provides installation, management, and support for databases and database based systems required by various software and vendor packages used throughout the University as well as databases used by University Departments when requested through ITS. At this time, the team supports the following relational database engines: Oracle and MS SQL Server.

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FileMaker Pro

Visit the UTHSC FileMaker Pro webpages for more information and offerings. ITS is now offering FREE FileMaker Pro 16 licenses for UTHSC-owned computers.  Security and Compliance requirements require all FileMaker Pro databases be upgraded to the current version of the software to have access to the latest FMP features while maintaining the highest level of… Read More

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Identity Services Engine

The Identity Services Engine (ISE) provides secure access to the campus network with authentication. It ensures that devices have current antivirus and OS patches.

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ITS Data Center

The UTHSC Data Center is an 1800+ square foot facility located in the 7th floor of the Lamar Alexander Bldg. In addition to being located in a physically secured site, all systems in the facility are provided with full environmental, electrical, and network resources. The Data Center is staffed with a dedicated technical team. Our… Read More

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UT Drive/My Drive/Volshare

UT Drive/My Drive/Volshare provides a central location for faculty/staff and departments to store files. This service is provided as Windows File Shares that can be accessed by any standard operating system (Windows, Mac, Linux). The service is directly available while on UTHSC’s wired and wireless networks and remotely available through the VPN.  

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Virtual Private Network (VPN)

A VPN (virtual private network) is a tool used to connect securely to the UTHSC network from off-campus in order to access internal resources. Additionally, users on the Eduroam network use VPN to connect to internal resources only available on the UTHSC network.

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