The Application Development team is involved in the planning, development and implementation of custom software applications within the University. By utilizing a diverse set of tools, web-based applications are developed to support the mission of UTHSC.
IT Professional Services Services
Services that are consultative in nature, in contrast to the other categories, which tend to be technology based; these may be a combination of customer-facing and non-customer-facing services.
Backup and recovery is the service that allows customers to store their data away from their own servers and protect it in the case of an emergency loss. This data is then available to be restored in the case of such a loss, be it small, 1 or 2 files, or total, the loss of… Read More
Business Analysis identifies business needs and determines solutions to address those needs. The business analysis service is an important part of projects that implement new products and services and improve current processes, and thus, usually are embedded in the project management service.
BPS Team Mission To support the UTHSC Strategic Plan by providing the university with professional technology development opportunities and support in Lean 6 Sigma and business productivity tools, with the goal of investing in our people and creating a culture of continuous process improvement to strengthen the campus’s organizational effectiveness, adaptability and excellence. Maps to… Read More
The Application Support team provides students, faculty, and staff with basic computer skills and desktop application training. Delivery methods include instructor-led courses, one-on-one sessions, and self-paced online tutorials. One-on-one and small group sessions are paced to meet the users’ skill levels. Training is available for the Microsoft Office 365 suite of products, as well as… Read More
About FileMaker Pro FileMaker Pro is powerful software used to create custom apps and databases that work seamlessly across iPad, iPhone, Windows, Mac, and the web. Start Quickly Build your own custom app to meet the unique – and changing – needs of your business processes. Or, for inspiration, explore the built-in Starter Solutions for managing… Read More
LinkedIn Learning is an online learning company that helps anyone learn software, design, and business skills to achieve professional and personal goals. Through LinkedIn Learning, you receive unlimited access to a vast library of high quality, current, and engaging video tutorials. New courses and topics are added every week at no extra cost. LinkedIn Learning carefully… Read More
The ITS Project Management Office (PMO) works to support the strategic goals of the university and IT organization by developing and implementing an effective project portfolio management (PPM) framework. Primary duties include leading projects to successful completion, overseeing the ITS portfolio of projects, defining PPM standards and processes, managing tools and templates, creating training and… Read More
Call ITS Before You Buy! Start your technology purchase with a call or visit to ITS! Our team is here to help with the following: Software: Not really sure what you need? Our business analysts help you describe what you do, the problem or opportunity you want to address, and desired functionality so you get the right… Read More
Qualtrics is a web-based survey service that allows the campus community to easily create surveys, collect and store data, and produce reports. Some of the capabilities include: A wizard to help build surveys, requiring no prior training Dozens of sample surveys on various topics to customize for your own use Integrated sending and tracking of… Read More
QuestionPro is the UTHSC-supported survey tool. QuestionPro is a cloud-based survey service that allows the campus community to easily create surveys, collect and store data, and produce reports. The QuestionPro Features page describes all of the available features. Some of the capabilities include: Unlimited number of surveys and responses A wizard to help build surveys, requiring… Read More
Are you: Interested in analyzing how your department currently performs its processes? Would you like to identify areas of improvement that can streamline your process, improve efficiency, and improve accuracy and quality? Intrigued by a software package that could improve your process? Interested in reducing the paper you currently push through your process? Our Solutions… Read More
The telecommunications team will install, program, and provide training on new telephones for use by staff, faculty, students, or for a utilitarian use (ex. conference rooms, offices, doors, elevators, and other spaces). The team will also remove old phones or transfer to new locations.
The Digital Content team in Communications & Marketing can work with users to help develop a web strategy to enhance and market their areas. Also, in conjunction with the Web Services team in ITS, there are many tools at our disposal to help you create a website. We have products such as OU Campus and… Read More