IT Professional Services Services

Services that are consultative in nature, in contrast to the other categories, which tend to be technology based; these may be a combination of customer-facing and non-customer-facing services.

Business Productivity Solutions

BPS Team Mission To support the UTHSC Strategic Plan by providing the university with professional technology development opportunities and support in Lean 6 Sigma and business productivity tools, with the goal of investing in our people and creating a culture of continuous process improvement to strengthen the campus’s organizational effectiveness, adaptability and excellence. Maps to… Read More

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Computer Skills Training

The Application Support team provides students, faculty, and staff with basic computer skills and desktop application training. Delivery methods include instructor-led courses, one-on-one sessions, and self-paced online tutorials.  One-on-one and small group sessions are paced to meet the users’ skill levels. Training is available for the Microsoft Office 365 suite of products, as well as… Read More

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FileMaker Pro

About FileMaker Pro FileMaker Pro is powerful software used to create custom apps and databases that work seamlessly across iPad, iPhone, Windows, Mac, and the web. Build your own custom app to meet the unique – and changing – needs of your business processes. Or, for inspiration, explore the built-in Starter Solutions for managing contacts, inventory,… Read More

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LindkedIn Learning (formerly lynda.com)

Lynda.com is now LinkedIn Learning, an online learning company that helps anyone learn software, design, and business skills to achieve personal and professional goals. Through LinkedIn Learning, you receive free, unlimited access to a vast library of high quality, current, and engaging video tutorials. New courses and topics are added every week at no extra cost.… Read More

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Project Management

The ITS Project Management Office (PMO) works to support the strategic goals of the university and IT organization by developing and implementing an effective project portfolio management (PPM) framework. Primary duties include defining PPM standards and processes, managing tools and templates, creating training and educational materials, and providing oversight to the project managers and projects… Read More

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Qualtrics

Qualtrics is a web-based survey service that allows the campus community to easily create surveys, collect and store data, and produce reports. Some of the  capabilities include: A wizard to help build surveys, requiring no prior training Dozens of sample surveys on various topics to customize for your own use Integrated sending and tracking of… Read More

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System & Application Selection

Are you: Interested in analyzing how your department currently performs its processes? Would you like to identify areas of improvement that can streamline your process, improve efficiency, and improve accuracy and quality? Intrigued by a software package that could improve your process? Interested in reducing the paper you currently push through your process? Our Systems… Read More

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Systems Development Consulting Services

New applications can eliminate manual processes, and improve responsiveness and quality.  Systems Development services support all stages of the systems development life cycle from requirements through design, test and implementation, and ultimately retirement/replacement. Our Business Analysts (BAs) within the Project Management Office (PMO): Develop relationships with our campus customers to assist in the project request… Read More

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