The Application Development team is involved in the planning, development and implementation of custom software applications within the University. By utilizing a diverse set of tools, web-based applications are developed to support the mission of UTHSC.
Services supporting the institution’s research activities, including specialized storage and computation, high-performance computing (HPC), visualization, and lab-management systems.
Backup and recovery is the service that allows customers to store their data away from their own servers and protect it in the case of an emergency loss. This data is then available to be restored in the case of such a loss, be it small, 1 or 2 files, or total, the loss of… Read More
The hardware division repairs computers and printers that are covered with a warranty and those that are not. Warranty work is done without any charges and out of warranty work is charged for parts only.
Computing assessments are provided for individuals, departments and projects as needed. An IT representative will work closely with the contact to ensure compatibility needs are met. We also work closely with the UTHSC Purchasing Department to negotiate and execute hardware contracts for use by the UTHSC campus.
The Customer Technology Support team will unpack and connect a new computer. They will also install all UTHSC owned software that is necessary to perform the users’ duties.
Visit the UTHSC FileMaker Pro webpages for more information and offerings. ITS is now offering FREE FileMaker Pro licenses for UTHSC-owned computers. Security and Compliance requirements require all FileMaker Pro databases be upgraded to the current version of the software to have access to the latest FMP features while maintaining the highest level of data… Read More
Qualtrics is a web-based survey service that allows the campus community to easily create surveys, collect and store data, and produce reports. Some of the capabilities include: A wizard to help build surveys, requiring no prior training Dozens of sample surveys on various topics to customize for your own use Integrated sending and tracking of… Read More
New applications can eliminate manual processes, and improve responsiveness and quality. Systems Development services support all stages of the systems development life cycle from requirements through design, test and implementation, and ultimately retirement/replacement. Our Business Analysts (BAs) within the Project Management Office (PMO): Develop relationships with our campus customers to assist in the project request… Read More
UTHSC is equipped with a number of video conferencing technologies which allow users from different locations to transmit live video, content and audio to each other simultaneously. We over 50 videoconferencing rooms available. These rooms encompass small and medium sized venues, but also include our multi-camera classrooms and auditoriums. With the installed videoconferencing technologies we are… Read More
A VPN (virtual private network) is a tool used to connect securely to the UTHSC network from off-campus in order to access internal resources. Additionally, users on the Eduroam network use VPN to connect to internal resources only available on the UTHSC network.
Zoom, a cloud-based technology, allows faculty, staff and students to have high-quality interaction in real time from their computers and mobile devices. Zoom’s web-based conferencing uses high-quality video and audio and is accessible on MacOS, Windows, iOS and Android mobile devices. Zoom also includes free telephone bridging, so you can bring in participants via telephone… Read More