Alertus

A recent upgrade to the UTHSC Alert system allows us to send emergency notification messages to the desktop of computers on the UTHSC network through the Alertus client software. The alert can be eliminated by clicking the “Acknowledge” button on the bottom of the screen. It will also go away… Read More

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Anti-virus Software

The ITS department offers Sophos Antivirus as a standard and requirement for all university owned Windows and Macintosh machines.  This software monitors computer systems for malware and cleans or deletes the software when detected.

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Application Development Consulting Services

New applications can eliminate manual processes, and improve responsiveness and quality.  Application Development services support all stages of the application life cycle from requirements through design, test and implementation. Our Business Analysts (BAs) partner with the Project Management Office (PMO) to: Develop relationships with our campus customers to assist in… Read More

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AxiUM

AxiUM is the patient record system for patients of the College of Dentistry.  It keeps up with all information, billing and work planned or completed for patients of the College of Dentistry. It is also used for grading students on work done in the clinics. AxiUM can be accessed from… Read More

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Banner

Banner is the student information system for UTHSC.  Students use the Banner system for Self-Service, Registration and Course Scheduling. College and department representatives use the system to run reports on student information, enter courses and grades, generate transcript, disperse financial aid awards and more.  UTHSC utilizes Banner to manage Admissions,… Read More

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Blackboard

Blackboard is a virtual learning environment and course management system. It is Web-based server software which features course management, customizable open architecture, and scalable design that allows integration with student information systems and authentication protocols. Its main purposes are to add online elements to courses traditionally delivered face-to-face and to… Read More

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Camtasia Relay

Camtasia Relay is a screen recording application that makes it easy to capture audio, on-screen activity, and keyboard/mouse input. Camtasia Relay is a valuable educational tool and can be used for a number of purposes including: Flipping the classroom by pre-recording information students can review before class leaving more time… Read More

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Clickers

Turning Technologies is the official audience response vendor for UTHSC. TurningPoint audience response system by Turning Technologies integrates 100% into Microsoft PowerPoint and allows audiences and students to participate in presentations or lectures by submitting responses to interactive questions using ResponseCard keypads, also known as Clickers.

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CORE

CORE is the curriculum mapping tool currently used by the UTHSC College of Medicine. CORE is commercially known as LCMS+, a curriculum management system for healthcare education. It is the product of a highly sophisticated team of educators, clinicians, deans and technologists working together to create a solution that fits… Read More

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Database – Oracle

The Database Administration service provides installation, management, and support for databases and database based systems required by various software and vendor packages used throughout the University as well as databases used by University Departments when requested through ITS. At this time, the team supports the following relational database engines: Oracle… Read More

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Database – SQL Server

The Database Administration service provides installation, management, and support for databases and database based systems required by various software and vendor packages used throughout the University as well as databases used by University Departments when requested through ITS. At this time, the team supports the following relational database engines: Oracle… Read More

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Desktop Application Support

The Customer Desktop Support department has a number of applications that they specialize in supporting; however they will assist any customer with any application.  If the customer has a support relationship with a third party company, the Customer Desktop Support department will often liaise with that company on the customers’ behalf. … Read More

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Dolphin

Dolphin is the digital Xray storage system used in the College of Dentistry Department of Orthodontics. Dolphin can be accessed from any UTHSC campus network or wireless location and is available from outside the campus when used in conjunction with the UTHSC VPN connection software.

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ExamSoft

The ExamSoft suite of software and services supports the entire testing process including exam design, administration, delivery and analysis. It delivers truly flexible, secure, end-to-end testing solutions. It has the ability to deliver exams in a classroom, lecture hall or lab. The ExamSoft Suite consists of software applications: Exam Creation,… Read More

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FileMaker Pro

FileMaker Pro is a cross-platform relational database application. It integrates a database engine with a graphical user interface (GUI) and security features, allowing users to modify the database by dragging new elements into layouts, screens, or forms. Start Quickly Choose from a variety of professionally designed Starter Solutions to manage… Read More

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Forensic Analysis

Computer forensics is the practice of collecting, analyzing and reporting on digital data in a way that is legally admissible. It can be used in the detection and prevention of crime and in any dispute where evidence is stored digitally. Forensics Analysis provides the user with detailed findings in the… Read More

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Fusion

This system is used by the Fitness Center staff to track Students, Faculty and Staff who are using the facilities. Usage of items such a towels, rental equipment, classes and training sessions can be tracked in the system. Fitness Center staff are also able to determine the names and amount… Read More

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Hardware Sequestration

Hardware can be physically sequestered by security team upon request or due to incident or threat. Sequestration involves the physical removal of said machine.  IT Security will review the contents of the hard drive.  A copy of the hard drive will be produced.  Machine can be wiped upon request.

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Identity Services Engine

The Identity Services Engine (ISE) provides secure access to the campus network with authentication. It ensures that devices have current antivirus and OS patches.

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ITS Data Center

The UTHSC Data Center is an 1800+ square foot facility located in the 7th floor of the Lamar Alexander Bldg. In addition to being located in a physically secured site, all systems in the facility are provided with full environmental, electrical, and network resources. The Data Center is staffed with… Read More

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Jabber

Cisco Jabber allows users to access presence, voice, video, desktop sharing, and conferencing. Jabber is a software based tool UTHSC provides for users who do not have access to one our videoconferencing enabled rooms. After installation by an ITS team member, users can be connected into our videoconferencing capable rooms.

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lynda.com

lynda.com is an online learning company that helps anyone learn software, design, and business skills to achieve their personal and professional goals. During your lynda.com subscription, you receive unlimited access to a vast library of high quality, current, and engaging video tutorials. New courses and topics are added every week… Read More

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Mediasite

Mediasite is a presentation tool that allows instructors to make live digital recordings of lectures or presentations. Students can view the presentation over the internet in real-time and/or can access the presentation for viewing at a later date.  Various media inputs, including video, audio and lecture slides, can be incorporated… Read More

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MiPACS

MiPACS is the digital Xray storage system used in conjunction with the AxiUm patient record system in the College of Dentistry. MiPACS can be accessed from any UTHSC campus network or wireless location and is available from outside the campus when used in conjunction with the UTHSC VPN connection software.

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NetID Account Creation and Management

The Account Management service is responsible for all authentication and authorization services provided centrally by OIT for all UT campuses statewide. The primary statewide identifier is the NetID. Features Provided for all faculty, staff, students at all campuses; may be requested for authorized guests Issuance of departmental NetIDs which are… Read More

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Nolij

Nolij is a document imaging and management solution that provides a paperless management system used to track, store and manage electronic documents. Any type of administrative processes handling documents — such as simple file archiving, multi-leveled approval process and even complicated inter-departmental business processes — can be transformed into a set… Read More

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one45

one45 is a web-based health sciences curriculum information management system used to manage electronic portfolios, curriculum mapping and objectives, manage and search curriculum database and more. It is a single-source of information and central oversight required to meet accreditation requirements.

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OrthoTrac

OrthoTrac is the patient record system for patients of the College of Dentistry Department of Orthodontics.  Keeps up with all information, billing and work planned or completed for patients of the COD Department of Orthodontics. OrthoTrac can be accessed from any UTHSC campus network or wireless location and is available… Read More

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OU Campus

OU Campus is the web content management system used at UTHSC. It allows UTHSC content editors to update web pages in a web browser. There is no extra software to install and users can edit anywhere and anytime.

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Parscore

ParScore is an electronic ScanTron scoring application that allows instructors to grade and record students’ paper-based exam results. This system takes the manual work out of scoring tests, transfers scores to an online grade book, and prepares reports.

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Pcount for Computer Labs

Pcount is the software used for monitoring student printing, including distributing student’s initial free printing quota of 6000 pages and continued accounting throughout the student’s career at UTHSC.

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Point N Click

Point N Click is an application used by University Health Services (UHS) and The Office of Student Academic Support Services (SASS) to allow Students and Employees to schedule appointments online and interact more conveniently and efficiently.  This system is secure, and user information is confidential and is not shared between… Read More

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Policy Creation

IT and Information Security Standards and Practices are created and updated when necessary. IT Standards and Practices can be internal and external.  IT Standards and Practices sets guidelines and rules for the campus and ITS Staff regarding Information Security and Technology requirements. Standards and Practices are reviewed and approved by… Read More

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Project Management

The ITS Project Management Office (PMO) works to support the strategic goals of the university and IT organization by developing and implementing an effective project portfolio management (PPM) framework. Primary duties include defining PPM standards and processes, managing tools and templates, creating training and educational materials, and providing oversight to… Read More

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Respondus Campus-Wide

Respondus Campus-Wide is a tool that can be used to create and manage exams that can be delivered on paper or published directly to Blackboard Learn.  Quizzes and exams created in Respondus for Blackboard Learn can be published to a single course, or batch published to multiple sections in a… Read More

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Respondus LockDown Browser

Respondus LockDown Browser is a secure browser for taking tests in Blackboard. It allows students to take tests in Blackboard, in a controlled environment. When students use LockDown Browser, they are unable to print, copy, go to another website/URL, or access other software programs.

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Risk Management

An effective risk management process is an important component of a successful IT security program.  The principal goal of UTHSC’s risk management process is to protect the organization and its ability to perform the mission.

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Secure File Transfer/Storage – Vault

The UT Vault (also known as UT Secure Courier) is a secure file transfer application that allows users to easily send large files, including executables, quickly and securely. When should the UT Vault be used? To send sensitive information securely You should use UT Vault when you have the need… Read More

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Secure File Transfer/Storage – Xythos

Xythos is content management software that allows you to place files in a secure central location so they can be accessed via the internet. You can upload, access, and share files from anywhere with any computer that is connected to the internet. Xythos provides a collaborative work area for your… Read More

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Security Assessment

The IT Security Team assesses and measures current security controls, policies, and best practices in specific UTHSC departments, colleges, areas, clinics, and other UTHSC-owned entities. Assessments are reviewed by IT Security.  After review process is complete, IT Security will make suggestions to said area on what they can do to… Read More

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Security Plans

A Security Plan is required, per UT Systems IT Policy IT0121, for computer systems at the UTHSC. This new policy became effective January 1, 2010; the initial security plans are to be done by beginning of the calendar year.  Specific dates will vary but campus will be notified. Security Plans… Read More

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Skype for Business

Skype for Business (previously called “Lync”) is powerful way to instantly communicate with UTHSC colleagues, students and other people around the world. With the click of a button you can open a text chat, make a voice or video call, or even start an online meeting. Skype for Business makes… Read More

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System & Application Selection

Are you: Interested in analyzing how your department currently performs its processes? Would you like to identify areas of improvement that can streamline your process, improve efficiency, and improve accuracy and quality? Intrigued by a software package that could improve your process? Interested in reducing the paper you currently push… Read More

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TDO

TDO is the patient record system for patients of the College of Dentistry Department of Graduate Endodontics. The system keeps up with all information, billing and work planned or completed for patients of the COD Department of Graduate Endodontics. TDO can be accessed from any UTHSC campus network or wireless… Read More

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UT Drive/My Drive/Volshare

UT Drive/My Drive/Volshare provides a central location for faculty/staff and departments to store files. This service is provided as Windows File Shares that can be accessed by any standard operating system (Windows, Mac, Linux). The service is directly available while on UTHSC’s wired and wireless networks and remotely available through the… Read More

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UTHSC Alert

UTHSC Alert is the notification service that university administrators and Campus Police use to communicate by email and text message with UTHSC members and others in the case of an emergency or campus closing due to inclement weather.

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Videoconferencing

UTHSC is equipped with a number of video conferencing technologies which allow users from different locations to transmit live video, content and audio to each other simultaneously. We  over 50 videoconferencing rooms available.  These rooms encompass small and medium sized venues, but also include our multi-camera classrooms and auditoriums.  With the… Read More

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Virtual Private Network (VPN)

A VPN (virtual private network) is a tool used to connect securely to the UTHSC network from off-campus in order to access internal resources. Additionally, users on the Eduroam network use VPN to connect to internal resources only available on the UTHSC network.

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Zoom

Zoom, a cloud-based technology, allows faculty, staff and students to have high-quality interaction in real time from their computers and mobile devices. Zoom’s web-based conferencing uses high-quality video and audio and is accessible on MacOS, Windows, iOS and Android mobile devices. Zoom also includes free telephone bridging, so you can… Read More

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