Business Analysts identify business needs and determining solutions to problems. Solutions are comprised of process improvement as well as software-systems development.
A project request must be submitted by the requesting Faculty/Staff member using the Project Request Form.Documentation:
For support with this service, please contact the Help Desk by walking in, calling 448-2222, sending an email to firstname.lastname@example.org, or submitting a Footprints ticket (https://footprints.uthsc.edu).
This service and support are available to UTHSC faculty and staff during normal UTHSC business hours.
A Project Request must be completed by the requesting Faculty/Staff member. This request will then by vetted by the ITS Application Development Business Analyst. User input will also be obtained at this stage of the process. Business needs and solutions will be determined via process improvement. An option will then be selected and the User Requirements and Process Analysis will then be performed with the requesting party.
Service Locations: Chattanooga, Knoxville, Memphis
Service Status/Phase: Production