Automated Patching – Casper

Service Description:

Casper Suite is an endpoint management solution for Macs, iPads, and iPhones.  It is designed to secure and manage all Apple OS in an infrastructure.

Request Support For This Service:

For support with this service, please contact the Help Desk by walking in, calling 448-2222, sending an email to helpdesk@uthsc.edu, or submitting a Footprints ticket (https://footprints.uthsc.edu).

Service Levels:
This service is available to UTHSC faculty and staff 24/7 except during planned periods of maintenance and scheduled updates.

Support is available during normal UTHSC business hours.

Service Requirements:
The service is available to any device running an Apple OS owned by a faculty or staff member.

Service Locations:
Service Status/Phase: