Desktop Application Support

Service Description:

The Customer Desktop Support department has a number of applications that they specialize in supporting; however they will assist any customer with any application.  If the customer has a support relationship with a third party company, the Customer Desktop Support department will often liaise with that company on the customers’ behalf.  They currently examine and troubleshoot any desktop application that a customer may have on their Windows or Macintosh device.   If they do not know the answer, they research the issue until they can find a satisfactory resolution for the customer.

Request Service:

Submit a service request by contacting the Help Desk at 448-2222 or submitting a Footprints ticket (https://footprints.uthsc.edu).

Documentation:

For more information, visit http://helpdesk.uthsc.edu.

Request Support For This Service:

Service Levels:
This service and support are available to UTHSC faculty, staff, and students during normal UTHSC business hours.

Service Requirements:
The user must either be a member of UTHSC or working with a UTHSC faculty/staff member.

Service Locations: , ,
Service Status/Phase: