Secure File Transfer/Storage – Vault

Service Description:

The UT Vault (also known as UT Secure Courier) is a secure file transfer application that allows users to easily send large files, including executables, quickly and securely.  Files are uploaded and downloaded via SSL encrypted HTTP and stored in an encrypted data store. Using the UT Vault is as easy as sending an email with an attachment, and it works equally well from both a PC and a Mac. The UT Vault is intended for file transfer and not for permanent file storage. The service is available to all university faculty, staff, and students. Non-UT users can use it both to send and receive files to/from UT-affiliated individuals.

 

When should the UT Vault be used?

To send sensitive information securely

You should use UT Vault when you have the need to send files securely. All confidential and/or classified information should be sent securely. This kind of information includes, but is not limited to:

  • HIPAA-protected patient data
  • FERPA-protected student information
  • Credit card numbers
  • Social Security Numbers
  • Other sensitive, restricted, or private information.

To learn more about the kind of information you should always send securely via UT Vault, visit our UTHSC Information Security website that covers protected information.

 

To send large files or a large number of files

Use UT Vault to send large files or a large number of files. Our UTHSC email system has a limit imposed on the size of any files you attach to email messages.  When the files you are attempting to send exceeds this attachment limit, you can use UT Vault to overcome this limitation.

Request Service:

Students, faculty and staff at all of our University of Tennessee system institutions are automatically registered for UT Vault when services are provisioned.  No sign-up or registration is necessary.  In addition, access is not limited to UT users, however, external users must register.  Messages can be sent to and received from external email accounts, making this an effective tool for collaboration and for communicating with incoming students and employees.

Non-UT users must first complete an External User Registration by entering a valid email address at this Vault registration page.

 

Documentation:

To Logon to the UT Vault, visit UT Vault – Secure Courier webpage.

For more information, visit our UTHSC Vault webpage.

All UT/UTHSC students, faculty and staff are automatically registered for the UT Vault.  Visit our UT Vault Registration webpage for more information about registering external users.

Request Support For This Service:

For support with this service, please contact the Help Desk by walking in, calling 448-2222, sending an email to helpdesk@uthsc.edu, or submitting a Footprints ticket (https://footprints.uthsc.edu).

Service Levels:
This service is available to UTHSC faculty, staff, and students 24/7 except during planned periods of maintenance and scheduled updates.

Support is available during normal UTHSC business hours.

Service Requirements:
The service is available to all university faculty, staff, and students. Non-UT users can use it both to send and receive files to/from UT-affiliated individuals.

* For UT personnel, you will need to login to vault.utk.edu with your UTHSC email address and your NetID password.
* For Non-UT users, you must first complete an External User Registration, by entering a valid email address at this Vault registration page (https://vault.utk.edu/?action=registration).

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